Industry norms
Recommendation no.11

Recommendation for recording of investment services over the telephone and documentation of communication through other electronic communication channels

https://www.vpff.no/en/bransjenormer/rec-11-recording-of-investment-services

Adopted by the Board of Directors of the Norwegian Securities Dealers Association on 8 September 2020 with effect from 15 September 2020. Section 2 updated 3 December 2021. Modified 2 March 2022.